In this episode of Behind the Desk, Kirsty speaks with Marjorie Stewart, Practice Manager at The Murray Medical Practice, about a career defined by adaptability and resilience. From an unexpected start as a medical secretary to leading one of Lanarkshire’s surgeries, Marjorie shares how transferable skills, the practice managers vocational training scheme and determination shaped her journey.
This conversation explores the realities of managing multiple practices, navigating complex challenges and maintaining team wellbeing in a high-pressure environment. Marjorie also offers candid insights into recognising burnout, fostering a supportive culture and why structured routines can be a lifeline during times of change.
Access a transcript of episode 3: Behind the desk with Marjorie Stewart
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Meet Marjorie
Marjorie is the business manager of a large teaching practice in South Lanarkshire, supporting GP trainees, FY2 doctors and medical administration apprenticeships. She has been in post for almost ten years, following earlier experience managing multiple smaller practices.
Her career includes a strong finance and business background with over twenty years in financial services alongside periods running her own business management and catering ventures. This breadth of experience has shaped a practical, commercially aware approach to general practice, recognising its unique balance of public service and business accountability.
Marjorie feels extremely privileged to work in a role she finds both meaningful and fulfilling. She believes there is real job satisfaction in general practice, where the priority is always delivering the right care, at the right time, to the best possible standard. She adores the role, while recognising it is demanding and requires energy, determination, creativity, fairness, emotional intelligence and a resilient sense of humour.
